Available items will be listed on our website. Although we make every effort to ensure that this online catalog will be current and will contain no errors, we do not maintain that the operation, information, content or materials will be free of error, current or completely accurate at all times. Most pieces are one of a kind however; duplicate pieces may vary in length, color or charms attached.
Shipping originates from our studio in Nashville, TN. We ship within 2 weeks from time of order and ship via FED EX GROUND. We do not ship to P.O. Boxes. Shipping rates will be calculated at time of check out. For express or international shipping please contact us at firstname.lastname@example.org
Items may be exchanged or returned within 10 days of receipt in their original, new and resalable condition via prepaid insured mail (C.O.D. deliveries not accepted). Returned, cancelled or exchanged items must be re-tagged, re-inventoried & polished before they can be resold; therefore cancelled, returned or exchanged orders will be charged a 20% restocking fee. Please contact us via email at email@example.com to request authorization. Customer pays shipping for exchanges. LIZZY COUTURE is not responsible for items damaged or lost in transit. Sale items are non-returnable.
Any item purchased needing repair THAT IS REPAIRABLE will be free of charge. This does not include items cleaned in jewelry cleaning solutions or pieces that are broken beyond repair. This does not include replacing missing stones as missing stones are intentional. This does not include replacement of lost fobs or charms. Customer will pay all shipping charges both ways. Any repairs will be contingent upon material availability and the nature of repair. This does not apply to replacing lost fobs or charms. Replacement cost and style of lost fobs or charms will vary as no piece is identical. Repair time will vary depending on the repair and the availability of materials. Email us at info.lizzycouture.com to request a repair order. Remember to use delicate handling and care with all LIZZY COUTURE pieces
A $500.00 Lizzy Line and $1,000.00 Couture Line minimum purchase is required with opening orders. Opening orders must be paid in full prior to shipping. We ship FedEx Ground unless you choose otherwise.